FAQs

Apart from medicare and your insurance information:
– A referral from your General Practitioner or family doctor
– All pertinent x-ray reports and test results from your primary care or referring physician
– A list of all medications that you are currently taking
– A list of any known drug allergies and the symptoms you may have from taking these medicines
– If you have had surgery elsewhere, please bring a copy of your operation report
Your medical file is handled with the utmost respect for your privacy. Our staff are bound by strict confidentiality requirements as a condition of employment regarding your medical records. Ordinarily we will not release the contents of your medical file without your consent.
Most medical specialists will accept only referred patients. This is partly to try to ensure that the specialist you are seeing is appropriate for you and your condition, and also because Medicare pays higher rebates for specialist services if you have been referred.
Before seeing any medical specialist, it is always preferable to talk to your own family doctor, who can discuss your condition with you and advise on whether any specialist care is appropriate. If it is, he or she can help you to choose the specialist best suited to your needs. Your family doctor can help the specialist to care for you better by providing relevant information about your health. Communicating with the specialist will also enable your family doctor to care for you better during and after your specialist treatment.
During your initial visit, the doctor will explain the specific test or procedure you want, help you visualise the results and go over the risks. She may do a physical examination and ask you a bunch of questions. Once you go and have the test done then she will decide what your diagnosis and appropriate treatment is.